Lancaster Office of Promotion

Lancaster Office of Promotion

The City of Lancaster Office of Promotion (LOOP) aims to be the arts and cultural driver of the City of Lancaster by leveraging Lancaster City’s best assets and our partnerships to enhance and promote the City’s quality of life, economic vitality, and attractiveness as a destination and residence.

LOOP has four main functions: planning special events, marketing Lancaster City as a destination, managing the Lancaster City Welcome Center, and permitting the use of public space.

Lancaster City Welcome Center

The Lancaster Office of Promotion operates the Lancaster City Welcome Center, located at 38 Penn Square. Each day our staff greet visitors from around the world and introduce them to Lancaster City.

Event Permits

Please note, online event permit applications will be offline July 3–7, 2023 for scheduled maintenance.

Looking to reserve public space for an event? You’ll need to submit an event permit application, depending on the type of event you’re hosting. As a reminder, the public is welcome to use parks and public spaces recreationally.

• Ewell Plaza or Binns Park Activity Permit is needed to host a small-scale event with no amplified sound in either space.
• Penn Square Activity Permits are required to host events in the Fountain, Fulton, or Heritage quadrants of Penn Square. Please note, the Lancaster Marriott/Lancaster County Convention Center quadrant is not available for events.
• Special Event Permits are required for large-scale events such as festivals/concerts, runs/races, or community events that could have an impact on public property, infrastructure, or other resources.

Have questions? Email Alissa Calhoun at [email protected].

Trash Removal
Event hosts are responsible for all trash remediation, including providing recepticals and removal of trash after the event.

Park Pavilion Rentals
Parks and pavilions, including Long’s Park, are managed separately by the Bureau of Operations in the Department of Public Works. To reserve a park pavilion or host an event in Long’s Park, call (717) 517-5745 or click here for more information.

Special Events

In addition to special programming, LOOP plans the following annual City of Lancaster events:

• First Friday (monthly)
• Music Friday (May–September)
• Red Rose Run
• Celebrate Lancaster
• Hispanic Heritage Month
• Mayor’s Tree Lighting
• New Year’s Eve

Marketing & Tourism

LOOP oversees the City of Lancaster’s tourism and destination marketing efforts. Working with partners like Lancaster City Alliance and Discover Lancaster, LOOP works to tell the Lancaster City story to residents and visitors alike through the Visit Lancaster City brand.

Advisory Board

Staff Directory